Stephen Box: General Managers, also appointed by the Mayor, find themselves caught between a term-limit restricted Mayor and a Civil Service hard place. Critics claim that they often serve as simple cannon fodder and Mayoral expeditors.
A toddler wakes up with a cockroach lodged in his ear. Cat-sized rats chew through the feeding tubes of a young girl with cystic fibrosis. Conga lines of roaches parade through a house in broad daylight. Leaky pipes and constant moisture breed vast colonies of mold. Inadequately maintained plumbing backs up, causing overflows of sewage. [...]