Charles Hayes: Please rename your agency. Stop calling us consumers. We are Citizens with a capital C. In addition, please lead an effort to ask all kinds of media to follow suit.
The American people’s faith in their government—even with the election of Barack Obama—remains compromised. One reason is obvious. Americans see low-level military operatives being imprisoned for mistreatment, even murder, of prisoners. At the same time, high-level officials go uninvestigated and unpunished. In their case, we’re told to look forward rather than backward, an empty phrase [...]