Charles Hayes: Please rename your agency. Stop calling us consumers. We are Citizens with a capital C. In addition, please lead an effort to ask all kinds of media to follow suit.
Charles Hayes: When I think about the prospects of individuals standing up these days and making some kind of a qualitative political difference in the world, I can’t help, but wonder what it must have been like to be an Abolitionist in 1850, trying to change popular sentiment about slavery, or a suffragette, arguing for women’s rights.
Friday Feedback: I shy away from premises that imply that we are returning to some sort of better historical past. It reminds me too much of Garden of Eden stories, a perfect place from which we have fallen. Humans have never fallen – in an evolutionary sense – from anything better. Things perpetually get better and they get worse, over the short run. But I’m sure this comment is not completely applicable to your statement.