Charles Hayes: Please rename your agency. Stop calling us consumers. We are Citizens with a capital C. In addition, please lead an effort to ask all kinds of media to follow suit.
Charles D. Hayes: Both liberals and conservatives choose relating over reasoning at times, but research shows that conservatives place much more value on in-group loyalty than liberals do. There is plenty of research data to back up this assertion; one doesn’t have to resort to anecdotal evidence of flag waving and lapel pens, although it’s hard not to notice such behavior.