His “broken windows theory” of combating crime—by maintaining order and focusing on minor infractions—helped re-shape LAPD policy. His work on bureaucracy influenced late 20th-century efforts to re-organize California governments.
Social networking websites can play and are playing an important role in finding and connecting people who are beginning to think and feel similar things. They can help participants deepen their understanding and form common perspectives. They can help inform those who use them of possible courses of action.