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So, you’ve decided on the product you want from Temu, the newest US online shopping site. Maybe it’s an Automatic Egg Beater And Dough Machine Electric Mixer that you’re excited to bust out for this year’s Thanksgiving celebration. But you’ve cut it a little close, and now you’re worried it won’t arrive in time. Temu gives you all the information you need on shipping and tracking your order.

Shipping Info


On the right side of the product listing page, you’ll see information like:

Free shipping eligibility. Most products are eligible for free shipping. This information is available at the top of the Shipping & Return info.

The delivery window. This is the estimated length of time for the delivery to reach you after you place your order.

Percentage of customers who received the item by each date. One of Temu’s most novel features is breaking down the delivery time for packages. You’ll see what percentage of customers received their package after five days, six days, and each day until you reach over 14 days. This gives you an idea of how soon you will receive the package. For example, 74.8% of customers received their electric mixer in nine days or less.

Late delivery credit. Temu is unique among online retailers in following through on their guaranteed delivery time. If the order does not arrive by the guaranteed date, Temu will compensate you with a $5 credit for future purchases.

The Shipping Process

Delivery Address

Now that you’ve added the item to your cart and begun the checkout process, it’s time to fill out your delivery address. Provide your correct and current address to ensure the product arrives without error.

While P.O. boxes can be used as a shipping address, a few product categories require a physical address. Sellers will usually indicate in the product listing if they can’t deliver to a P.O. box, so check whether or not this is the case before checking out.

Items that require a physical mailing address may include:

● Large products

● Valuables

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● Perishables

● Products with age-based restrictions

● Items shipped via private carriers

Some of these items will require a signature confirmation to be successfully delivered, so ensure you are physically present at the time of delivery if this is the case. Also note that items can’t be delivered to security-restricted areas such as a military base, so be sure to plan accordingly.

Shipping Time And Costs

When you get to the shopping cart, you will get to review the order summary and chosen items and their quantity. Click the checkout button to go to the payment page, or express checkout with PayPal if you use that payment option.

Checkout Page

The shipping address will be displayed on the checkout page, with the option to change the mailing address. You will be offered a choice of shipping methods, which will show the estimated delivery dates.

Currently, standard shipping is free for all orders. Express shipping is free for orders above $99, and available for a flat fee of $12.90 for orders under $99.

Tracking Info

You’ve just placed the order – Congratulations! Your product will soon be on its way to your doorstep.

The first thing that will happen is you’ll receive an order confirmation message outlining the estimated processing time for your order. Then, once the item has shipped, you’ll receive a shipment notification message with the estimated delivery time. You can also view this underneath each item in your order history.

Depending on the type of item you choose and your location, sellers may either use standard or express shipping. Tracking info will be available during the delivery to see where the product is on its journey to your home.

The orders may be handed over to local carriers for the last leg of delivery, so tracking may not be available every step of the way. If your package hasn’t been delivered or your tracking information shows that it has been delivered but you haven’t received it, you can contact customer service for assistance.

And voilà! Your electric mixer arrives on your front doorstep with plenty of time to spare. With detailed shipping updates and tracking info, you’ll be sure to get what you need right when you need it. Browse through their site to find plenty of other everyday merchandise to choose from!